FAQs

1. How long will it take to receive my order?
Standard delivery within Karachi takes 2-3 working days. For other cities across Pakistan, please allow 3-7 working days. You will receive a confirmation call once your order is placed.
2. What is your return and exchange policy?
We offer a 7-day return policy for items that are damaged or significantly different from the description. Please ensure the product is unused and in its original packaging. For more details, visit our Refund & Return Policy page.
3. How can I track my order?
Once your order is shipped, you can ask tracking number via WhatsApp. You can use this number on our courier partner’s website “Postex” to see the real-time status of your delivery.
4. How do I contact customer support?
For any queries, you can reach us at 0309 4488332 or email us at admin@teal-lifestyle.pk. Our team is available Monday to Saturday, from 10:00 AM to 6:00 PM.